Unable to connect to chat (website) any solutions?

[BaconRocks]

This is by far a first for me. I can't connect to the chat room at all so i decided to trouble shoot it

Trouble shoot
- Disabled firewall,antivirus,maleware protection -> Unable to connect
- Tried Firefox, Edge, Chrome, IE -> Unable to connect
- I don't have any popup blockers even tried forcing ssl method

[Maggie]

If you need assistance, go to Help Desk. 

[the FIST ‪‪👊Â]

why would you disable all your security etc and then connect to irc? lol. 

[xx  Dixie  xx]

dixie_gal

[amari☰H☰fg]

This is what I'm seeing when I attempt to enter a chat room.  I am signed in - groups and blogs working fine.  I tried entering the 24 hour Help Desk room and received the same messages.  Any solutions?

[03:49p] Server Notice: WARNING If you do not auth/register yourself/join a chatroom or you will be disconnected.
[03:49p] Server Notice: AUTH *** authentication failed: user not found...
[03:50p] Error: ERROR :Ping Timeout: [NULL]
[03:50p] Disconnected.
[03:50p] Connecting to 167.114.203.102:7778.
[03:50p] Server Notice: AUTH *** authentication failed: user not found...
[03:50p] Server Notice: WARNING If you do not auth/register yourself/join a chatroom or you will be disconnected.

[ŚƥũňķŷMōũšě]

 ..i have tried the alternative site posted on the FB message, but that to doesnt work for me.

[Timeless]

problem solved